Visiting Our Theatres
ArtsEd is located in leafy Chiswick, just a short walk from Turnham Green tube station on the District Line (Zones 2/3). The area has a wealth of shops, cafes and restaurants with plenty of green spaces.
Buses E3, 190, 272, 391 will all take you to the West End and further afield and the nearest mainline station is Gunnersbury Railway Station, which is a 15-20 minute walk away or short bus ride. There is no allocated parking for visitors at ArtsEd, so please bear this in mind when planning your journey. There is metered parking available in nearby roads, which is free after 6.30pm.
Tickets can be collected on the day for matinees from 1.30pm and for evening performances from 6pm. Subject to availability, tickets can be purchased in person from the Box Office and we also operate a waiting list for returns when performances are sold out, which goes up shortly after the Box Office opens. Returns can only be applied for in person and cannot be guaranteed.
Our bar is open from 6pm (and for Saturday matinees from 1pm) and has a decent selection of soft drinks, wines, bottled beers and spirits, as well as bar snacks. It is advisable to order your interval drinks prior to the show as the bar becomes very busy in the break. Please note that drinks, with the exception of bottled water, are not permitted inside either of our theatres.
In most cases we are able to admit latecomers, although we may ask you to wait until a suitable point in the performance. However, for some shows in our Studio Theatre we're not able to admit latecomers at all due to the nature of the performance, this will be marked on our web site in advance.
ArtsEd’s public areas are fully accessible. Please inform us in advance if you require particular seating arrangements or need any information about your visit.
You can contact the Box Office directly on 0208 987 6623
Patrons with access requirements can purchase discounted tickets, and carer tickets are provided free of charge.
The Andrew Lloyd Webber Foundation Theatre has up to 8 wheelchair spaces in the Stalls (fewer if accompanied by a carer). The seats at each end of Row J in the stalls and Row C seat 1 in the Circle are also available for transfer seating. Please inform the Box Office if you would like to transfer so that we can provide storage for your wheelchair.
The Studio Theatre has removable seats at floor level in the front rows of both seating blocks and can accommodate up to 16 wheelchairs or 8 where carers are accompanying. Transfer seating is also available. Again, please inform the Box Office if you would like to transfer.
Getting around the building
There is ramp access at the front entrance to the building.
Lift access to the Circle level of the Andrew Lloyd Webber Foundation Theatre is available.
There is a low section of the bar for patrons in wheelchairs and a pull out section of the Box Office counter provides an area for wheelchair patrons’ use.
An accessible toilet is available adjacent to the ground floor foyer.
The Front of House Manager will assist patrons in accessing both theatres and if possible seat them prior to the general house opening. This is especially so in the Studio Theatre which is a distance from the foyer.
Patrons with hearing difficulties
An infrared induction loop is sited in both theatres. This can be used in conjunction with the T setting to assist in amplifying sound from the stage. Sennheiser ‘necklaces’ are available to create personal induction loops for hearing aid users. A refundable £20 deposit is required when using these.
The front row of both theatres is kept off sale for as long as practicable to ensure seats are available for patrons with hearing difficulties.
Patrons with sight impairment
The front row of both theatres is kept off sale for as long as practicable to ensure seats are available for patrons with hearing or sight impairments.
Guide and hearing dogs are welcome at ArtsEd. Please let Box Office know when booking your ticket so that we can arrange an aisle seat or have someone available to look after your dog. Our productions sometimes use loud noises and surprising lighting effects. If this is likely to disturb your dog please discuss with us when booking your ticket.