NOTICE FOR ALL VISITORS: CORONAVIRUS (COVID-19)
In light of the current Public Health England advice regarding the Coronavirus, we are asking all of our visitors to take careful note of the procedures we have put in place to safeguard both you and the ArtsEd community.
To ascertain if it is advisable for you to visit us at this time, please follow the advice from Public Health England (PHE) that you can find here.
If the PHE advice indicates that your visit will not present a risk to yourself or to anyone here, then we look forward to seeing you. On arrival and whilst on site please can we ask you to:
- uphold the highest standards of hygiene and wash your hands thoroughly before coming on to school site or at the very first opportunity you have after arriving.
- follow the ‘Catch it, bin it, kill it’ recommendations from the NHS.
Please note that as an extra precaution, we have advised staff not to shake hands with visitors.
ArtsEd is just a three-minute walk from Turnham Green tube station, which serves the District and Piccadilly Lines (Zones 2/3).
Bus or Train
Buses E3, 190, 272 and 391 stop practically outside the school and will all take you to the West End and further afield. The nearest mainline station is Chiswick Railway Station, which is a 15-minute bus ride away.
There is no visitor parking available at ArtsEd, so please bear this in mind when planning your journey. There is metered parking available on nearby roads, which is free after 6:30pm.
National Rail services link up to TfL networks from Gatwick, Heathrow, Luton, Stansted and London City airports.
Coming to see a show
Tickets can be collected on the day from 1:30pm for matinees and from 6pm for evening performances. Subject to availability, tickets can be purchased in person from the Box Office. We also operate a waiting list for returns when performances are sold out, which goes up shortly after the Box Office opens. Returns can only be applied for in person and cannot be guaranteed.
Our bar is open from 6pm (and for Saturday matinees from 1pm) and has a good selection of soft drinks, wines, bottled beers and spirits, as well as bar snacks. It is advisable to order interval drinks prior to the show as the bar becomes very busy in the break. Please note that drinks, with the exception of bottled water, are not permitted inside our theatre.
In most cases, we are able to admit latecomers, although we may ask you to wait until a suitable point in the performance.
ArtsEd’s public areas are fully accessible. Please do get in touch with the Box Office to discuss any of your access requirements, including seating arrangements. You can reach them directly on 0208 987 6623.
Visitors with access requirements can purchase discounted tickets, and carer tickets are provided free of charge.
Getting around the building
There is ramp access at the front entrance to the building.
Both the bar and Box Office have areas that are accessible to wheelchair users. There is an accessible toilet on the ground floor, adjacent to the theatre.
The Andrew Lloyd Webber Foundation Theatre has up to eight wheelchair spaces in the Stalls (fewer if accompanied by a carer). Please let the Box Office know if you would like to transfer so that we can provide storage for your wheelchair.
The Front of House Manager will assist visitors in accessing the theatre and if possible seat them prior to the general house opening.
Patrons with hearing difficulties
Our infrared induction loop can be used in conjunction with the T setting to assist in amplifying sound from the stage. Sennheiser ‘necklaces’ are available to create personal induction loops for hearing aid users. We ask for a refundable deposit of £20.
The front row is kept off sale for as long as practicable to ensure seats are available for patrons with hearing difficulties.
Patrons with sight impairment
The front row is kept off sale for as long as practicable to ensure seats are available for patrons with sight impairments.
We welcome guide and hearing dogs. Please let the Box Office know when booking your ticket so that we can arrange an aisle seat or have someone available to look after your dog. Our productions sometimes use loud noises and surprising lighting effects. If this is likely to disturb your dog, please discuss this with us when booking your ticket.