Registrar

Summary of the role

ArtsEd is seeking a passionate and dynamic Registrar to join our Registry Team.

The role of Registrar is to support the Principal in delivering effective quality assurance and management of the Higher Education provision (HE) at ArtsEd; in exercising this responsibility, the Registrar will take a leading role in enabling the learning culture to develop and in the maintenance of standards, ensuring and enhancing the highest academic outcomes for all HE students. The Registrar will oversee the overall student experience from initial contact, through application, acceptance, engagement with the course, and finally graduation. The Registrar will also serve as the main link with City St George’s, University of London.

Key Responsibilities

• To work closely with the Principal, the Directors of the SoA and SoMT, and other senior colleagues to ensure an effective service infrastructure is provided to support the successful delivery of HE provision at ArtsEd.
• To work in partnership with colleagues in professional services across ArtsEd to establish and develop standard operating procedures and variant operating procedures, and to undertake regular reviews of these to ensure that they continue to be fit for purpose.
• To implement procedures, policies and customer service levels as agreed with the external validating organisations.
• To work collaboratively with the Directors of the SoA and SoMT, Heads of Department and Programme leads to ensure a high-quality student experience, including the development of initiatives where required.
• To manage systems and processes within HE to ensure that students and staff receive accurate and up to date information.
• To have oversight of assessment processes.
• To work with academic staff to monitor and improve aspects of the student experience and overall levels of student satisfaction as demonstrated through annual surveys, module evaluation and other forms of student feedback required internally and for external validation.
• To proactively contribute to course and module reviews.
• To support the work of the HE Committee and Working Groups established by the Trustees, providing and delivering papers as necessary.
• To plan and allocate staffing and financial resources as determined by the Principal and other senior leaders detailed above.
• To oversee the effective operation of HE admissions including:
  • service delivery to applicants;
  • providing expert management information on forecasts and monitoring recruitment targets and participating in strategic planning to assist with the meeting of such targets;
  • liaising with various internal and external stakeholders;
  • contributing to strategic decisions around student numbers, including for any impending revalidation.